Agenda of the conference
DAY 1 - September 14th, 2006
| Time | Event | Speaker | Download presentation |
| 9:00 - 9:15 | Welcome speech | CYMP Team | |
| 9:15 - 10:00 | Opening speech |
Tom Enders CEO, EADS | |
| 10:00 - 10:45 | "EADS Strategic Goals and Priorities: The Service Dimension" |
Thomas Homberg Senior VP Corporate Strategy & Planning, EADS | |
| 10:45 - 11:15 | Coffee break | ||
| 11:15 - 12:00 | "A Platform for Growth in MilSatCom and Adjacent Services" |
Eric Béranger CEO of Astrium Services SAS, Malcolm Peto Managing Director of Paradigm Secure Communications |
PDF (250kB) PDF (1MB) |
| 12:00 - 12:45 | "Complex procurement in the modern world" |
David Gould Deputy Chief of Defence Procurement Agency, UK Ministry of Defence | PDF (1,5MB) |
| 12:45 - 14:15 | Lunch | ||
| 14:15 - 15:00 | "Extending the service business in product companies" |
Dr. Heiko Gebauer Head of Competence Center Industrial Services, Institute for Technology Management, University of St. Gallen | PDF (380kB) |
| 15:00 - 15:30 | Coffee break | ||
| 15:30 - 17:00 | Interactive Networking Game | ||
| 17:00 - 19:30 |
Transfer to Aying Optional: guided brewery tour or walk through the village | ||
| 19:30 - 24:00 | Evening event at the "Ayinger Brewery" |
DAY 2 - September 15th, 2006
| Time | Event | Speaker | Download presentation |
| 8:30 - 9:15 | "From manufacturer to service solution provider" |
Philippe Galland Senior VP Services Architecture & Solutions, Eurocopter | |
| 9:15 - 10:00 |
"Make, Buy or Partnership? Benefits and Risks for EMS Operators" |
Thilo Scheffler Managing Director ADAC-Group, Germany | |
| 10:00 - 10:30 | Coffee break | ||
| 10:30 - 11:15 | "Caring to serve - Around the clock, around the world" |
Miranda Mills VP Strategy and Cooperation Customer Services, Airbus | PDF (7.6MB) |
| 11:15 - 12:00 | "Business Services: The new frontier of innovation" |
Ulrich Maerki Chairman of the Board, IBM Europe, Middle East and Africa | |
| 12:00 - 13:30 | Lunch | ||
| 13:30 - 14:15 | "Sophisticated yet indispensable industrial positioning: Flexible solution provider and large system integrator" |
Markus Hellenthal Senior VP, EADS Global Security | |
| 14:15 - 14:45 | Coffee break | ||
| 14:45 - 15:30 | "HR Challenges of the Service Business" |
Jussi Itävuori Executive VP, Head of Human Resources, EADS | PDF (505kB) |
| 15:30 - 16:45 | Panel discussion: "Addressing the service challenges: capabilities and skills to succeed in the service market" |
Dr. Heiko Gebauer University of St. Gallen Jussi Itävuori Executive VP, Head of Human Resources, EADS Christian Unrath VP, Head of Structured Project and Sales Finance, EADS Jacques Vannier President of EADS Services | |
| 16:45 - 16:55 | Closing speech |
Jussi Itävuori Executive VP, Head of Human Resources, EADS | |
| 16:55 - 17:00 | Farewell speech | CYMP Team |
